AI Chatbot TCO Calculator
Deployment Costs
Calculate year 1 chatbot deployment costs
conversations
messages
ROI Analysis
Analyze chatbot ROI through support cost savings
conversations
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Formula
Year 1 Total = Dev Cost + Integration + Fine-tuning + (Monthly Hosting + API) × 12
Frequently Asked Questions
What's realistic chatbot resolution rate?
FAQ/billing: 80-95%. Tech support: 40-60%. Complex issues: 20-30%. Most companies deploy chatbots for specific, well-defined use cases with high resolution rates.
How much does chatbot development cost?
Simple chatbot (no fine-tuning): $5-15k. Custom-trained: $25-50k. Enterprise with NLU customization: $50-200k. Labor is main cost, not technology.
When do chatbots break even?
Most break even within 6-18 months if resolution rate > 60% and support costs are > $3/conversation. For low-volume support (< 100 conv/day), ROI is negative.
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